Frequently Asked Questions

Audiometric testing (also called a hearing test) measures a person's ability to hear sounds at different pitches and volumes. In the workplace, it is used to monitor worker hearing health and detect early signs of noise-induced hearing loss (NIHL) before they become permanent.

Yes. Under Australian Work Health and Safety (WHS) legislation, employers must manage noise hazards. Where workers are regularly exposed to noise at or above 85 dB(A) averaged over 8 hours (or peak levels above 140 dB(C)), audiometric testing must be provided as part of a hearing conservation program. Specific requirements vary slightly by state and territory.

The AS/NZS 1269.4 standard recommends: a baseline test within 3 months of commencing work in a noisy environment, then monitoring tests every 2 years. If a significant threshold shift is detected, more frequent testing may be required.

Each individual test typically takes 5–15 minutes. We can efficiently test large groups throughout a working day. For most workplaces, we complete all required testing in a single visit.

Workers should avoid loud noise exposure for at least 14 hours before testing — this includes both workplace and recreational noise. Testing in the morning before noise exposure begins is ideal. Workers should also inform the tester of any ear infections, recent illnesses, or hearing protection they regularly use.

We identify significant threshold shifts (STS) in our reports, per AS/NZS 1269.4 criteria. Workers with detected hearing changes are flagged, and we provide recommendations — which may include referral for further audiological assessment, a review of noise controls, or more frequent monitoring. We do not diagnose medical conditions; that is the role of an audiologist.

We use calibrated audiometers that meet the requirements of AS/NZS 1269.4. Our equipment is regularly calibrated by an accredited laboratory to ensure accurate results. We also bring portable sound-isolated booths or use existing quiet spaces on your site.

All testing is conducted in accordance with AS/NZS 1269.4:2014 (Occupational noise management — Auditory assessment) and the relevant WHS Regulations for your state or territory.

Yes — we service businesses throughout Australia, including regional and remote sites. Travel costs may apply for locations outside metropolitan areas. Contact us to discuss your location and we will provide a quote.

We deliver a comprehensive site summary report and individual worker audiograms within the same week as testing. Reports are provided in PDF format. Individual worker reports can be provided to each worker directly if required.

Employers have an obligation under WHS law to provide audiometric testing; workers have a general duty to cooperate with these health monitoring requirements. We recommend documenting any refusals. If you encounter this issue, we are happy to advise on how to communicate the requirement to workers.

Pricing depends on the number of workers, your location, and the type of testing required. Contact us for a tailored quote — we are transparent about costs with no hidden fees.